You send a clear photo of your pet and choose the type of custom design you would like. LilTuki then creates a custom portrait concept based on your pet’s personality, the style selected, and the product or print option you ordered.

Clear, well-lit photos work best. A front-facing or slightly angled photo where the eyes, face, coat, and markings are easy to see will usually create the strongest result. Natural light is helpful, but not required.

In many cases, yes. If the photo has sentimental value, LilTuki will do its best to work with it. However, blurry, dark, or very small photos may limit the amount of detail that can be captured in the final artwork.

Yes. LilTuki can create portraits in different moods and themes, including whimsical, cinematic, heroic, regal, storybook-inspired, playful, or dramatic styles. You can share your idea when submitting your request.

A custom print order includes the creative design work for your pet portrait and the selected printed product. The final artwork is prepared for print, then produced through the appropriate fulfillment partner.

A bundle lets you use one custom pet design across multiple products, such as a print, mug, or blanket. LilTuki creates the artwork once, then prepares it for each product in the bundle so the finished pieces feel connected.

Some products may be produced by different fulfillment partners or in different production facilities. Because of that, a print, mug, blanket, or other item may ship separately even if they were purchased together.

You place your order through LilTuki. LilTuki manages the custom design process and coordinates the production of your finished item through the appropriate print partner.

Custom pricing accounts for several parts of the process: design time, artwork preparation, product production, packaging, shipping, platform fees, and any applicable taxes. You are not just purchasing a blank product — you are purchasing a custom-designed keepsake made specifically for your pet.

For custom portrait orders, LilTuki may provide a design preview or proof before the final product is sent into production. This helps make sure the design direction feels right before the finished item is created.

Small adjustments may be available depending on the order. Examples include minor color balance, text changes, layout adjustments, or small creative refinements. Major style changes may require a new design direction or additional design fee.

Once the design is approved, the order moves into production. After that point, changes may no longer be possible because the item may already be printed or prepared for shipment.

LilTuki designs the artwork. Physical products may be printed and shipped by trusted fulfillment partners such as Printful or Zazzle, depending on the item purchased.

Custom orders include both design time and production time. The total timeline can vary depending on the complexity of the artwork, how quickly the design is approved, the product selected, and the fulfillment partner’s production schedule.

Because custom items are made specifically for your pet, they usually cannot be returned simply because of a change of mind. However, if there is a production issue, printing defect, damaged item, or incorrect order, please contact LilTuki so the issue can be reviewed.

Please contact LilTuki as soon as possible and include photos of the damaged item, packaging, and order details. This helps determine the best next step with the production partner.

You can submit your photo through the custom portrait request form or contact page. If there is ever an issue with the upload, you can reach out through the contact page and LilTuki will help you find the best way to send the image.

LilTuki may feature past designs to show examples of custom work, but customer privacy and comfort matter. If you prefer that your pet’s finished design not be featured publicly, please mention that when placing your order.

LilTuki is inspired by a legendary Yorkie, but custom portraits can be created for other beloved pets too. Yorkies are close to the heart of the brand, but the spirit of LilTuki is about celebrating the pet who means the world to you.