At LilTuki, I focus on the art, while my production partners handle the logistics. Because your items are custom-made just for you, the fulfillment process depends on which partner is printing your order.
📦 Tracking Your Order
Once your order ships, you will receive a confirmation email with tracking information directly from the provider (Zazzle or Printful).
🔄 Returns & Exchanges
Because every item is printed to order, returns are generally handled based on the specific partner’s policy:
- For Zazzle orders: Zazzle offers a 100% satisfaction guarantee. If you don’t love it, you can return it within 30 days.
- For Printful orders: Returns are typically only accepted for damaged or misprinted items. Please inspect your gear as soon as it arrives!
📬 Who to Contact?
Design Questions or Custom Requests: If you have a question about the artwork, a specific color, or a design idea, contact me directly! I’m always happy to chat about the creative side of LilTuki.
Order Status, Shipping, or Damaged Items: Please contact the customer support team for the specific platform you purchased from (Zazzle or Printful). They have the direct access to your package and billing details.
